Automotive Internet Management

We've been there...

AIM was founded by veteran "car guys" with over 28 years of automobile experience. We have a wide-ranging insight into the inner-workings of your dealership as well as your customer's wants and needs.

How are we different than the competition?

Most companies offering Internet related services to automobile dealerships are funneling leads to the dealership for their employees to manage. The majority of dealerships are not equipped with enough trained staff or sophisticated technology to leverage these leads and provide adequate Internet customer service. Automotive Internet Management not only helps create Internet leads, but also manages them for the automobile dealerships, acting as their Internet managers and salespeople. This is accomplished at a fraction of the cost, is more efficient, and provides better results.

Our management fee and low commission per sale costs significantly less than the expenses associated with the additional staffing and benefit needs required to accomplish this in-house. Currently, when Internet leads are received at most dealerships, customers are not responded to in a timely manner. Most requests are handled in a matter of days, if at all.

Automotive Internet Management responds to customers immediately. First, an automated e-mail is generated instantly to inform the customer of what to expect. Within 30 minutes an e-mail is generated by an AIM representative (during your regular business hours) containing the information the customer has requested. At the customer's request, we'll handle the entire process over the telephone. Many consumers look to The Web for research, but are still more comfortable speaking with a person rather than communicating via e-mail. We'll create a unique toll-free number for these customers to use (we'll answer using your name, too).

In addition to gathering leads from Automotive Internet Management customer-based sites and other lead-generating sites, inquiries will also come from the dealership’s own site. A new state-of-the-art website can be created for your dealership in order to generate business for all departments (Sales, Service, Parts, and Body Shop). In addition, AIM can maintain your dealership’s site so you can be assured that it will be kept fresh and up-to-date.

Also, Automotive Internet Management’s specialty software is used to collect and manage customer data as well as communicate with the dealer. Customer data is used to generate detailed reports for dealerships and is a great source for e-mailing lists.

Automotive Internet Management, Inc.
One Exchange Place - Waterbury, CT
e-mail: info@automotiveim.com ~ telephone: (203) 596-2973